received by the V8 Webmaster (who has a Royal Mail account for online
postage so he can print off labels with the postage for mailing out
sets of workshop notes and other items) with news of how they are
operating in these pestilent times. If you have also received this
circular just ignore this NEWS item - but it may be of interest to
Using the online postage service in a lock-down
You can visit the Royal Mail website and buy your "stamps"
which you print off along with the recipient's address as a label.
Just click the link below and then "Get a price" where you
can choose your item (letter ,large letter or parcel) and country,
then select the mailing you want (cost of postage), then pay using
a debit or credit card (ignore the PayPal route), download the label
and print it off. You will need to buy a pack of labels (four to an
A4 sheet) from a local office supplies shop.
Royal Mail postage
Find up-to-date information on the Royal Mail website.
from Royal Mail
At Royal Mail, we are actively monitoring the rapidly evolving
Coronavirus situation. The postal service is a key part of the
UKs infrastructure. The delivery of parcels and letters
is a key way of keeping the country together and helping many
people who may not have the option to leave their homes.
We will continue providing the best delivery service for you
and protect the health of our people, and our customers. We
have already made a series of adjustments to our parcel handling
procedures. We are keeping our ways of working under review.
We will keep you informed.
out more information
We understand that having the right information is very important
during this time. So, weve made it easy for you to find
out up to date information on our website:
Question & Answer section for all our customers
Steps we are taking to protect our staff
International delivery updates
UK delivery updates
If youd like to be updated automatically about any local
or national service issue, you can sign up to our email alerts.
Please look after yourself in your homes and at work, and know
that Royal Mail will keep delivering.
Group CEO, Royal Mail Group
1. Can customers catch coronavirus from the mail?
Public Health England has advised that there is no perceived
increase in risk of contracting the new coronavirus for handling
post or freight from specified areas. From experience with other
coronaviruses, we know these types of viruses dont survive
long on objects, such as letters or parcels.
2. What precautionary actions are you taking to ensure the
health and safety of colleagues?
We take the wellbeing of our employees very seriously. In line
with guidance from Public Health England, we are advising colleagues
that good hand hygiene is the first and most important line
of defence. Disposable gloves are also available to our people
3. What actions will Royal Mail take in the event of a suspected
or confirmed case of coronavirus with one of our employees?
Should we have a confirmed employee case, we will work with
Public Health England who sets out the required actions for
the relevant Royal Mail office (if the employee has been in
work) and any wider actions relating to people the employee
has been in contact with. We have all the systems and processes
in place to carry out cleaning of our property, if required.
4. What will happen if one of Royal Mails sites has
to close because of an outbreak of the virus?
Any decision to close one of our units would be made in line
with Public Health England guidance. We have strong contingency
plans in place to ensure mail is kept moving. The scale, vast
network and business continuity expertise of our organisation
mean we have extensive experience in being able to quickly deploy
diversion plans so we continue to provide customers with access
to our collection and delivery services, and their mail.
5. If I have had to close my own premises due to an outbreak,
what will Royal Mail do with my mail?
We have a strong track record of providing alternative ways
for customers to access their mail. We would aim to keep customers
mail safe until theyre able to collect it, have it redelivered
or redirected/diverted to an alternative address.
Find up-to-date information on our website