The
V8 Online Sales system enables members to purchase V8 Publications,
V8 Regalia and V8 Events on the V8 Website using credit or debit
cards with the convenient and relatively inexpensive and secure
international payment system called WorldPay. This will be
particularly welcome to our overseas members.
How
secure is the V8 Online Sales payment system through WorldPay when
I use my credit or debit card?
WorldPay is part owned by the Royal Bank of Scotland Group, the
second largest bank in Europe. WorldPay recognise security is a
key concern for both shopper and seller during an online transaction
and say "In reality an online transaction is probably more
secure than a card transaction in a shop or conducted over the telephone
or by fax, as the information transmitted online is highly encrypted
using complicated logarithm combinations. The WorldPay payment system
uses a combination of both established and innovative techniques
to ensure the security and integrity of all sensitive data. Furthermore,
the WorldPay public web servers are certified by Thawte, a public
Certificate Authority, ensuring that both the shopper and retailer
can have confidence that nobody can impersonate WorldPay to obtain
confidential information."
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How
does the V8 Online Sales system work?
When you purchase an item using the V8 Online Sales system by
simply clicking the "Buy" button, you are then automatically
transferred to the WorldPay secure international payment processing
website. The information WorldPay requires in order to process the
transaction is automatically transferred to the WorldPay secure server.
That information includes the total cost (including post and packaging,
and VAT if applicable), product description, quantity, and the currency
used which is Sterling. You then enter your credit or debit card details
on the WorldPay secure website and they are captured on their secure
server using SSL encryption. A confirmation of purchase email is then
sent by WorldPay to the V8 Register so we can process the order and
despatch the item to you. We usually aim to send out orders within
7 days.
How do I know if my payment has gone through?
You will receive a WorldPay transaction confirmation email showing
details of the purchase you have made, including a purchase Transaction
ID.
What happens if I think I may have duplicated an order?
If you receive more than one WorldPay confirmation email when you
intended to make only one purchase, please let the V8 Online Sales
contact know that you have placed multiple orders by mistake. He will
be able to check with WorldPay and arrange for a refund where necessary
and answer any other queries you have about your order.
V8 Online Sales contact
Contact the Victor Smith by email
or by telephone on 0208 392 9434. If you are calling from overseas,
then the number is +44 208 392 9434. |