The
V8 Online Sales system enables members to purchase V8 Publications,
V8 Regalia and V8 Events on the V8 Website using credit or debit
cards with the convenient and relatively inexpensive and secure
international payment system called RBS WorldPay. This will
be particularly welcome to our overseas members.
How
secure is the V8 Online Sales payment system through RBS WorldPay
when I use my credit or debit card?
RBS WorldPay is part of the Royal Bank of Scotland Group, the
second largest bank in Europe. RBS WorldPay recognise security
is a key concern for both shopper and seller during an online
transaction and say "In reality an online transaction
is probably more secure than a card transaction in a shop or conducted
over the telephone or by fax, as the information transmitted online
is highly encrypted using complicated logarithm combinations.
The RBS WorldPay payment system uses a combination of both established
and innovative techniques to ensure the security and integrity
of all sensitive data. Furthermore, the RBS WorldPay public web
servers are certified by Thawte, a public Certificate Authority,
ensuring that both the shopper and retailer can have confidence
that nobody can impersonate RBS WorldPay to obtain confidential
information."
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How
does the V8 Online Sales system work?
When you purchase an item using the V8 Online Sales system by
simply clicking the "Buy" button, you are then automatically
transferred to the RBS WorldPay secure international payment processing
website. The information RBS WorldPay requires in order to process
the transaction is automatically transferred to the RBS WorldPay secure
server. That information includes the total cost (including post and
packaging, and VAT if applicable), product description, quantity,
and the currency used which is Sterling. You then enter your credit
or debit card details on the RBS WorldPay secure website and they
are captured on their secure server using SSL encryption. A confirmation
of purchase email is then sent by RBS WorldPay to the V8 Register
so we can process the order and despatch the item to you. We usually
aim to send out orders within 7 days.
How do I know if my payment has gone through?
You will receive a RBS WorldPay transaction confirmation email showing
details of the purchase you have made, including a purchase Transaction
ID.
What happens if I think I may have duplicated an order?
If you receive more than one RBS WorldPay confirmation email when
you intended to make only one purchase, please let the V8 Online Sales
contact know that you have placed multiple orders by mistake. He will
be able to check with RBS WorldPay and arrange for a refund where
necessary and answer any other queries you have about your order.
V8 Online Sales contact
Contact the Victor Smith by email
or by telephone on 0208 392 9434. If you are calling from overseas,
then the number is +44 208 392 9434. |